Faq

  • Is the bot refundable?

    Once the bot has been activated, refunds are not permitted. We recommend reviewing the terms and conditions at the time of purchase.

  • Does the bot trade 24/7?

    Yes, once activated, the bot monitors markets and executes trades continuously—even when you’re offline.

  • Which USDT networks are supported?

    Deposits and withdrawals are typically supported on the BEP‑20 (Binance Smart Chain) network.

  • How is the security of USDT deposits and withdrawals ensured?

    All transactions use blockchain verification, and the platform employs advanced encryption and security protocols to protect your funds.

  • Are there any deposit fees for USDT?

    BigBullTrade does not charge a fee for USDT deposits. However, network transaction fees (gas fees) may apply depending on the blockchain used.

  • How long does a USDT deposit take to reflect?

    Deposits are typically confirmed within a few minutes, but may take longer depending on network congestion.

  • How long does it take to receive USDT after withdrawal?

    Withdrawals are usually processed within 1–2 business days, but network confirmations may cause slight delays.

  • What should I do if a USDT transaction fails or is delayed?

    Contact customer support immediately with your transaction ID (TXID) so the issue can be investigated.